Why customer experience matters Pls RT #custexp
I just signed up for an account with ******* (name withheld, you will see why) so that I could try out their service which I had read about on my favourite social network (begins with t). To sign up I had to provide quite a lot of information but to be fair the service has a commercial model that probably needs this information. I then waited for my account to be approved, not too long […]